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تريزور تُحدث ثورة في الطلبات النقدية لعملاء البنوك



The collaboration between Trisor and Berliner Volksbank has demonstrated how cash withdrawals for bank customers can be significantly simplified and accelerated. We have now further developed this successful cooperation and are offering our innovative solution to other banks and their customers. With our new system, we aim to revolutionize the tedious and time-consuming process of withdrawing large sums of cash that exceed the limits of ATMs.


The Problem with the Previous Process


A bank customer who wishes to withdraw larger sums of cash faces significant challenges. To obtain the money, the customer must schedule an appointment with the bank – a difficult task, as appointments are often hard to secure in Germany. Additionally, the customer must visit the branch during bank hours – usually only on weekdays and often only in the mornings. The number of branches is continuously decreasing, which further complicates the situation. The withdrawal process itself is cumbersome and time-consuming, as a bank employee must manually provide the cash.


Our Solution: A Simplified and Accelerated Process


At Trisor, we have significantly simplified and accelerated this process for bank customers. After a one-time registration and verification by the bank, customers can initiate cash orders through an online portal we developed. The process is straightforward and user-friendly. Customers can select the desired number and denomination of bills and choose a delivery date, authorize the order via SMS code, and track the status of their order at any time.


Once the order has been processed, the cash is securely delivered to one of our locations by a cash transporter and placed in a safe deposit box. The customer receives a notification and can collect the cash at a time that suits them – our locations are accessible around the clock.


Benefits for the Customer


This new process offers numerous benefits. Customers save time and do not have to adhere to restricted bank hours. Orders can be conveniently placed from home, and collection is flexible and discreet. With this solution, Trisor once again demonstrates its innovative strength and sets new standards in cash logistics.


By extending our services to more banks, we aim to make the benefits of our secure and flexible solution available to even more customers. At Trisor, we are proud to revolutionize the cash withdrawal process and maximize comfort and security for bank customers.