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Trisor: For what matters most to you

Thanks to our partnership with DONNER & REUSCHEL, you receive special conditions for your safe deposit box in the first year

Logo of DONNER & REUSCHEL in white on a transparent background. The text reads: 'DONNER & REUSCHEL – Private Bank'.

Accessible any time+

Access to your safe deposit box around the clock, including Sundays and public holidays.

Fully automated+

A robot delivers your safe deposit box straight to your private customer cabin.

24/7 security+

On-site security staff and vaults rated ECB•S Grade 10 with core drill protection.

Personal service+

Free personal consultation at each of our locations.

Exclusive for DONNER & REUSCHEL clients

Secure your safe deposit box at special first-year rates. Get your exclusive offer now.

As a client of DONNER & REUSCHEL, you benefit from special conditions for your Trisor contract during the first year.

Small box: Year 1 – €120, then from €14.95/month*.
Medium box: Year 1 – €150, then from €29.95/month*.
Large box: Year 1 – €300, then from €54.95/month*.

Simply mention the code DONNER-REUSCHEL during your on-site consultation or activation appointment. Book it now using the button below.

*Prices depend on the selected plan. Only valid for new customers. Cannot be combined with other offers or discounts. Minimum contract duration: 12 months.

Customer entering a private Trisor locker cabin – a modern, secure environment with elegant interior.

Unlike a bank safe deposit box: a robot brings your box to your cabin

At a bank, you walk into the vault room. At Trisor, it stays locked: you get access with your customer card, PIN and fingerprint, and a robot brings your safe deposit box to your discreet customer cabin.

Safety Deposit Box providers comparison

To be able to compare to the classic bank safe deposit box and other bank-independent providers, we show you all the differences and advantages transparently. Click on the individual categories to find out more

At Trisor, the vault door remains permanently locked during normal operations. Thanks to our advanced robots in the vault, the safety deposit boxes are transported through a small tunnel directly to the issuing terminals in the individual customer cabins. In contrast, banks and private providers who refit old bank vaults, such as Citysafes, operate with the vaults open during access times. Customers enter the vault and open their compartment with a key. In the event of a robbery, several safety deposit boxes can be broken into with a crowbar. In addition, an employee must always be on site to open the safe at the start of the day's business, which creates opportunities for robberies, threats and extortion over the employee to get access into the vault. This is not the case at Trisor. Our safes remain locked and cannot be opened by staff present, ensuring the highest level of security.

At Trisor, you have access to your safety deposit box at any time, without an appointment or registration process at the entrance. Thanks to our robot system, the customer cards with fingerprint and 24/7 security on site, you can use your safety deposit box flexibly. In contrast, banks and most non-bank providers only offer access during certain opening hours and often only by prior appointment.

At Trisor, security guards are on site at every location 24 hours a day, every day of the year. In contrast, almost all other providers only offer security guards during opening hours and sometimes only via camera surveillance, not on-site personnel. In the past, for example, this has led to bank break-ins being detected very late, as nobody was present during the weekends.

At Trisor, we place great value on personal service on site and customer-friendly service hours, including on weekends for working people. You can reach our customer service on site and by phone from Monday to Saturday, 9 a.m. to 6 p.m. We also offer a digital customer portal that covers the desire for self-service. In contrast, most other safety deposit box providers only have limited service hours on weekdays and changes to contracts or settings are only possible upon request or on site with an appointment.

Trisor offers various plans to give you a good price for a safety deposit box while keeping the high security benefits. As of July 2024, comparable providers with robot technology are twice as expensive as Trisor in the Basic plan. Providers with classic vault systems, which offer less security due to the open vault door during operation, are only slightly cheaper than our Basic plan and have only limited access times.
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10 locations across Germany

With individual designs, we create places of comfort and security in our branches. You can find us in prime city center locations in Germany's major cities.

View all locations
Trisor Hamburg

Hamburg

Hopfenmarkt 33, 20457 Hamburg

Trisor Berlin

Berlin

Bachstraße 12, 10555 Berlin

Trisor Nuremberg

Nuremberg

Winklerstraße 15, 90403 Nürnberg

Trisor Munich

Munich

Brienner Straße 12, 80333 München

Here's what our customers say

I had a safety deposit box at my bank for many years, but reports of break-ins made me increasingly uneasy. While looking for a more secure alternative, I came across Trisor. Their security concept truly convinced me.

Portrait of a woman wearing glasses and a patterned top against a light background
Portrait of a smiling man in a suit against a light background
Portrait of a smiling man with dark hair and light stubble against a white background, wearing a light blue linen shirt.
Portrait of a smiling man in a suit against a light background
Portrait of a friendly smiling man with glasses and a short beard against a white background, wearing a dark shirt over a white t-shirt.

Alexander D.

The reviews were submitted upon our invitation by customers who have rented a safe deposit box with us. This ensures that all published reviews are authentic and come from real customers.

Trusted partnerships

Germany's banks have chosen Trisor as a trusted partner.

Logo of Berliner Volksbank: stylized white "V" symbol on a blue and orange rectangular background, with the text "Berliner Volksbank" on the right
Logo of BW-Bank: black uppercase letters with three horizontal lines replacing the dash in "BW–BANK"
Logo of American Express: white uppercase text "AMERICAN EXPRESS" in two lines inside a bright blue rectangle
Orange crest featuring the year "1590" and a bear symbol, framed by a ribbon. Below the crest is the word "BERENBERG" in all capital letters.
Logo of Trisor partner Pax-Bank – orange icon formed from the letters P and B, with the text "Pax-Bank für Kirche und Caritas"
Logo of Reisebank: simple lowercase wordmark "reisebank" in dark blue with a final dot
BBBank logo with the text "BB Bank" – a blue semicircle is placed between "BB" and "Bank". Below the word "Bank" is the slogan "Better Banking".
Sparda-Bank logo with bold blue and orange lettering

Any open questions?

Trust is built best through personal interaction. That’s why we gladly take the time for you. Visit us in person or contact us by phone — we’re always here for you.

Opening hours

Monday – Saturday 09:00 am - 06:00 pm

Email
service@trisor.de
Phone
0800 – 1874 767
Contact

Frequently Asked Questions

Your safe deposit box is securely housed in a vault rated at security level 10 out of 12 and certified by ECB-S. Access to your safe deposit box is triple-secured:
(1) With your access card, you enter the location.
(2) With your card and PIN, you have access to the security cabin.
(3)With your card, PIN, and fingerprint or palm vein recognition, you can now have your safe deposit box be brought to you.

At Trisor, your safe deposit box is secured with a 3-factor authentication, giving you potential 24/7 access to your valuables without an appointment or the presence of Trisor staff. The lockers are dispensed by our robotics in private, spacious security cabins - unlike some banks, we emphasize that our customers can handle their stored valuables in peace and discretion. No one on-site has or can gain access to the vault - breaking into a multitude of lockers outside of business hours, as occasionally observed in banks in the past, is not possible with us. Our locations are guarded by security personnel 24 hours a day, and our vaults meet the highest security standards. Due to our independence from banks, you can easily rent a safe deposit box with us and do not need an account with us.

Our locations are accessible to our customers at all times. Accordingly, you can access your safe deposit box any day of the week at any time. In addition, our customer advisors are available both on-site and by phone from Monday to Saturday from 9 am to 6 pm.

Safe deposit boxes at Trisor start at just €14.95 per month. Trisor offers three different plans to meet the needs of all customers. Depending on the selected plan, different benefits are available. A detailed overview of these benefits and the corresponding conditions can be found on the Prices and Sizes page.

Each of our safe deposit boxes comes with a standard coverage included in the rental price of €5,000 against risks such as fire, burglary, robbery, vandalism, and lightning within the premises.
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